Refund policy
30-Day Hassle-Free Replacement Policy
At BrushBliss™, we want you to love your purchase! That’s why we offer a 30-day replacement policy for defective or damaged products. If you experience any issues with your product, we’ll send you a brand-new one—simply return the original item to us.
How It Works:
- Contact Us – Reach out to our support team at [your email/contact form] within 30 days of delivery with your order number and a brief description of the issue.
- Provide Proof – Share a clear photo or video showing the issue to help us improve our quality control.
- Return the Product – Once your request is approved, we’ll provide return instructions. Ship the original item back to us.
- Get a Replacement – As soon as we receive your return, we’ll send you a brand-new product at no extra cost!
Eligibility:
✔ Applies to defective, damaged, or non-functional products.
✔ Must be requested within 30 days of receiving your order.
✔ Original item must be returned to qualify for a replacement.
❌ Does not apply to accidental damage, misuse, or regular wear and tear.
We believe in making your shopping experience stress-free and easy while ensuring quality service. 💖✨
Got questions? Contact us, and we’ll be happy to help!
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.